Business Process Management is the activity of analyzing and presenting an end to end business process.
There are several reasons an organization may want to do this, for example, if they are looking to make improvements to the way they do things. This course will teach you how to elicit, analysis, document and validate business processes and use that knowledge to improve the way work is done in the organization. You will do this by using industry recognized standards which means you will be able to present the process in a way which is both consistent and easy to understand. This will allow you and others to identify opportunities for improvement, design new or changed processes and add value to your organization.
Note 1: Participants are expected to have some understanding of basic business practice, and to have been exposed to organizational workflow.
Note 2: IT experience is not a prerequisite; the course has relevance to other areas of the organization.
Participants are expected to have some understanding of basic business practice, and to have been exposed to the capabilities and limitations of computer systems.
Lecturing is kept to the minimum necessary. A participatory approach is used to enable learning by discovery. The course contains a comprehensive case study that participants work through over the three days, applying all the techniques learned to build a complete understanding of the subject.
Material is produced by Software Education and is endorsed by the International Institute of Business Analysis (IIBA™) and is aligned with the Business Analysis Body of Knowledge™ (BABOK™) .
This course will contribute 21 CDUs (Continuing Development Units) towards trainees Certificate of Competency in Business Analysis™ (CCBA™) or Certified Business Analysis Professional™ (CBAP®) certification.